Last updated: November, 2025

1. Introduction

At Kuulas Nordic Food Export (“Kuulas”, “we”, “us”, “our”), we are committed to protecting your privacy and ensuring that your personal data is handled responsibly, transparently, and in accordance with the EU General Data Protection Regulation (GDPR) and applicable local data protection laws.

This Privacy Policy explains how we collect, use, store, and protect information about our clients, partners, and website visitors.

By using our website http://www.kuulasnordicfoodexport.com (the “Website”) or engaging in our services, you agree to this Privacy Policy.

2. Who We Are

Kuulas Nordic Food Export (“Kuulas”, “we”, “our”) is a brand operated by DRUM Networking (Business ID 2334830-9), headquartered in Helsinki, Finland.

DRUM Networking is the legal data controller responsible for the processing of personal data collected through the Kuulas website and services.

Contact:

DRUM Networking / Kuulas Nordic Food Export

PL 386 00101 Helsinki, Finland

Email: info@kuulasnordicfoodexport.com

Website: www.kuulasnordicfoodexport.com

Kuulas operates as a B2B export facilitation and matchmaking service, connecting Nordic food and beverage producers with international buyers and investors.

3. What Information We Collect

We collect information only as necessary to provide our services and maintain professional contact.

3.1 Information You Provide Directly

When you apply, register, or contact us, you may provide:

Company name and registration details

Contact name and role

Email address and phone number

Business address

Product and brand information

Export readiness data (certifications, markets, production capacity)

Payment and invoicing details (for billing purposes)

3.2 Information We Collect Automatically

When you visit our Website, we may automatically collect:

IP address and browser type

Device and operating system information

Pages visited and time spent on the Website

Referring website or search term

This helps us improve user experience and website performance.

3.3 Information from Third Parties

We may receive limited data from:

Public business directories

Trade associations or export councils

Event registrations (e.g., trade shows such as Gulfood)

All such data is business-related and used strictly for professional purposes.

4. How We Use Your Information

We process your data to:

Evaluate Supplier Network, Buyer Finder™, and Digital Handshake™ applications

Verify company details and export readiness

Communicate with you about services, onboarding, or events

Facilitate introductions between verified buyers, suppliers, and investors

Manage invoicing, contracts, and account records

Send updates, newsletters, or invitations (if you opt in)

Comply with legal, tax, and business record-keeping requirements

We do not sell, trade, or rent personal data to third parties.

5. Legal Basis for Processing

Under GDPR, we process your personal data based on:

Contractual necessity: to provide services you have requested or agreed to

Legitimate interest: to operate and improve our business services

Legal obligation: to comply with accounting, export, and data protection laws

Consent: for marketing communications and optional data submissions

6. How We Share Information

We share data only with trusted parties as necessary for service delivery:

Verified importers, investors, or trade partners (upon mutual consent)

IT service providers and secure hosting platforms

Accounting and payment processors

Legal or regulatory authorities, if required by law

All partners are bound by confidentiality and GDPR-compliant agreements.

7. International Data Transfers

As we connect brands and buyers across global markets, limited data may be transferred outside the EU/EEA.

When this occurs, we ensure that appropriate safeguards (such as EU Standard Contractual Clauses) are in place to protect your data to the same standard as within the EU.

8. Data Retention

We retain business-related data only as long as necessary to:

Fulfil the purposes stated above

Maintain legal and accounting compliance

Support potential ongoing cooperation or export follow-up

Typically, business data is retained for up to 5 years after your last interaction with Kuulas unless a longer period is required by law.

9. Your Rights (Under GDPR)

You have the following rights regarding your personal data:

Access: Request a copy of your stored data

Correction: Update inaccurate or incomplete information

Erasure: Request deletion when data is no longer needed

Restriction: Limit processing under certain conditions

Objection: Opt out of specific data uses (e.g., marketing)

Portability: Receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at info@kuulasnordicfoodexport.com.

We will respond within 30 days in accordance with GDPR requirements.

10. Cookies & Analytics

Our Website uses cookies to improve functionality and measure traffic.

Cookies help us understand visitor behavior but do not store personally identifiable information unless you have provided it voluntarily.

You can manage or disable cookies through your browser settings at any time.

11. Marketing Communications

If you opt in to receive updates, Kuulas may send you:

Export insights and newsletters

Event participation announcements (e.g., Gulfood Dubai)

Invitations to network or investor opportunities

You can unsubscribe anytime using the link in our emails or by contacting info@kuulasnordicfoodexport.com.

12. Data Security

We implement industry-standard security measures to protect data from unauthorized access, alteration, or loss, including:

Secure servers and encrypted databases

Restricted access by authorized personnel only

Regular software updates and security reviews

However, no digital system is 100% secure. You use our services at your own business risk, within reasonable security standards.

13. Third-Party Links

Our Website may contain links to external sites (e.g., partners or trade events).

Kuulas is not responsible for the content or privacy practices of those third-party websites.

We encourage you to review their privacy policies before sharing any information.

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect business, legal, or technological changes.

Updated versions will be published on our Website with the “Last updated” date.

Continued use of our Website or services after updates constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Kuulas Nordic Food Export Oy

Email: info@kuulasnordicfoodexport.com

Address: PL 386 00101 Helsinki, Finland

Website: http://www.kuulasnordicfoodexport.com